Delivery

Our customer service and sales teams are available via email and live chat.

Please note that the receiver / customer will be responsible for settling any custom clearance fees incurred for goods purchased in the UK and delivered to an address outside the UK. 
If you fail to take delivery of the Goods or if you fail to give us adequate delivery instructions on the date agreed for delivery, then we reserve the right to charge you the subsequent delivery charges.
We recommend that you not confirm the start date for installation with your installer until you have received and checked your delivery. If you do not check if your delivery is correct before installation starts, Gold Bathroom will not accept liability for any additional costs that you incur while any product issues are resolved. 
Risk of damage to or loss of the Goods shall pass to you when we deliver to your agreed delivery address.
The date of delivery specified by the Seller is an estimate only. Time for delivery shall not be the essence of the contract, and while every reasonable effort will be made to comply with such dates, compliance is not guaranteed. The Buyer shall have no right to damage or to cancel the order for failure for any cause to meet any delivery date stated.

How much does delivery cost?

International deliveries

Large item deliveries

Returns 


Please note that the driver will not be able to take the items to your property. Please notify us of any transit damage either on the delivery note or if there isn't time to check the items thoroughly upon delivery within 48 hours of receipt. This does not affect your statutory rights about manufacturing defects and faults.